What is Club 24? In a nutshell, Club 24 is a not for profit, member-focused licensed home care agency located in Seattle, Washington specializing in providing care services that help seniors remain independent in their own homes. The name – Club 24 – emphasizes 24-hour, daily telephone access to services.   Club 24 is expert in senior issues and care planning. We work with each member to help define needs and implement individualized plans of care and services.   Since 1996, Club 24 has earned the respect of many throughout the community. Our referrals come from satisfied members, hospitals, clergy, senior centers, other elder care services, social workers, and physicians.   Our primary mission is to help seniors arrange the most appropriate services to support them in their own home. We do this with individualized plans that allow the member to purchase only the services they need. Our goal is to help seniors and care-giving families gain peace of mind, knowing that they or a loved one is safe in the comfort and familiarity of their own environment.

Who are Club 24 clients? Club 24 clients range from seniors arranging services for themselves to adult children or other family members in the same community or over a distance arranging care for their loved one. Our clients also include guardians, attorneys and trust officers.

What services does Club 24 offer? Club 24 offers peace of mind through the provision of a variety of programs and services. Call us at 206-547-2424 to learn more about these services. A brochure is also available upon request.   PERSONAL CARE Following a careful assessment of need, the personal care program provides assistance with activities of daily living such as bathing, dressing, grooming, meal prep, nurse delegation, care call, and more. Personal Care Services are provided through Personal Care Visits, Live-in Assistance, or Overnight Stays. Bath Visits are also a vital service.   DOMESTIC & RELATED SERVICES The housekeeping program provides assistance with a variety of services around the home including housekeeping, companionship and errands/transportation.   NURSE DELEGATION Nurse Delegation allows specially trained Club 24 staff to perform specific tasks in a member’s home under the direction of a Registered Nurse (RN).   TRANSPORTATION Allow our staff to supply your transportation needs with a trip to the grocery store, hair appointment or to make sure you arrive at your doctor’s appointment on time. Transportation is done in our newer model wheelchair and walker accessible van.   CARE CALL Take advantage of our telephone call program for extra peace of mind. A Club 24 staff member will call you each weekday (excluding holidays) at an appointed time. If you do not respond, help will be on the way.

How does scheduling a service work? It’s very easy. Once you have become a member (completing an application form and paying the annual fee), you call the office and schedule your services.

What if I require only one of the services offered by Club 24? That’s what we’re here for – to serve your specific needs. Club 24 is member focused in its orientation as we work to tailor services to meet members’ individualized needs. Services can be added or dropped at any time depending on your changing needs.

What makes Club 24 different from other home care organizations?   Club 24 is different from other home care services in the following ways: We are locally based and committed to providing our members with quality, individualized care and services. There is no other home care organization in the area that provides the variety of services that Club 24 does. We bill on a convenient once a month schedule for services you have used. We listen to our members and grow our services in the areas they request.

How do you select your caregivers? Club 24 employees are selected on their experience and education. Once we are interested in an employee, a criminal background check and driving record check is completed. Upon hiring, all employees are trained, bonded, insured and closely supervised. Club 24 employees receive continued education with monthly in-service training. In addition, to ensure quality care, we perform in-home assessments of our workers in the performance of their duties.

Can I interview the caregiver before service begins? Certainly. Club 24 Senior Living at Home encourages new members to interview and meet their caregiver before they begin service.

Who pays the caregiver? Caregivers are employees of Club 24 Senior Living at Home. As a licensed State of Washington Home Care agency, the wages, health insurance and mileage reimbursement are paid through Club 24. You are billed once a month for services rendered. No money is ever exchanged with the caregiver.

What if I am dissatisfied with the service? Let the office know immediately that you are dissatisfied. We will talk with you and reschedule your service with a new caregiver.

How much do your services cost? Club 24 is committed to keeping services affordable. Call our offices at 206-547-2424 for a rate schedule.

What about services that Club 24 doesn’t provide? Club 24 has a pool of preferred providers we can refer our members to for services that Club 24 does not provide. These providers include geriatric physicians, guardianships, financial planners, trust officers and skilled nursing facilities.

Will my health insurance cover Club 24 services? As a licensed home care agency, many long term care policies pay most of the costs for your care at home. Club 24 will work with you and your insurance company to determine coverage.

How can I learn more about Club 24? Call our office at 206-547-2424 Monday through Friday, 8:00 AM to 5:00 PM (PST) to learn more about how Club 24 can help meet your needs or the needs of a loved one.